Answer repeated shopper FAQs, product questions, shipping questions, return questions, and setup or fit questions.
What you get
A customer support agent shoppers can use on your Shopify store
The founding plan is intentionally simple: one recurring Shopify support agent, configured around your store FAQs, product details, policies, and escalation rules.
Use your public store, FAQ, product, shipping, and return pages as the first knowledge base.
Escalate unclear, sensitive, or policy-bound questions to a person instead of guessing.
How it works
Subscribe, send context, launch the first agent
Use Zeiko account checkout for the existing $49/mo Team plan.
Email your store URL, FAQ/policy pages, and top support questions to hello@zeiko.io.
Use SaltyDNA as the demo reference, then launch a support-agent path fitted to your store.
FAQ
Before you subscribe
What is included?
One Shopify customer support agent for common shopper questions, policy guidance, product questions, and human handoff.
Can it follow support policies?
Yes, if you provide support rules or policy pages. The agent should hand off anything that needs a person.
Is SaltyDNA the demo?
Yes. SaltyDNA is the live store reference for the Zeiko support-agent experience.
Does this guarantee sales?
No. The plan gives you support automation, not a revenue guarantee. Store results depend on traffic, offer, product, pricing, and operations.
Start the support-agent founding plan.
Subscribe, send your store context, and Zeiko will use it to build the first customer support agent path for your Shopify store.